The Tufts University Crisis Communication Plan is the university’s framework of authorities, roles, decision-making guidance, and organizational structures to enable the university to quickly disseminate accurate information to stakeholders using channels and formats that are accessible to all recipients. The plan considers a variety of closely related functions all organized under the single term “crisis communication.” Planning was undertaken by a multi-disciplinary team and considers the hazards affecting Tufts campuses and the variety of crises for which the plan may be needed. This plan dovetails with other related university plans and seeks to accommodate the information needs of a variety of audiences, including making information accessible for all intended audiences. Where possible, concepts and terminology from the National Incident Management System (NIMS) are used for compatibility with supporting entities in a major incident.
Please send any questions to the Office of Emergency Management at firstname.lastname@example.org.